Paratransit Driver

Transdev North America; Springfield (VA); On-site; USD 34,440 - 49,593; Full time

Benefits offered by this job

Vacation days

Paid sick leave

Medical/dental/vision after 90 days

Life insurance

401(k) retirement benefits

Company holidays

Job summary

Transdev North America in Springfield, VA is seeking safe, customer-service oriented drivers for the WMATA Metro Access contract. As a Driver, you will provide reliable transportation and assist passengers with boarding and disembarking.

You will operate assigned routes, perform pre- and post-trip inspections, and ensure safety, timely service, and compliance with all policies. This role requires a valid driver's license and English proficiency.

Qualifications

• High school diploma required.
• Clear driving record and valid license.
• Proficiency in English and map reading.
• Able to work flexible hours and serve passengers politely.

Responsibilities

• Operate a vehicle on assigned WMATA Metro Access routes.
• Perform pre-trip and post-trip inspections.
• Report emergencies, incidents, and service disruptions promptly.
• Ensure fare collection and document each boarding by fare type.
• Maintain route sheets and communicate changes to supervisor.
• Demonstrate safe driving and customer service at all times.
• Attend required training and comply with all laws and client policies.

Skills

Defensive driving

Customer service

English proficiency

Map reading

Education

High school diploma

Job description

Transdev in Springfield, VA is looking for safe and customer service-oriented individuals to serve on our WMATA Metro Access contract. As a Driver, you would provide our clients with the freedom and independence of reliable, safe transportation. Drivers will operate a vehicle on an assigned route in transporting passengers to and from designated locations, as well as related activities, in a safe, timely manner. If you love helping people and driving – come work for us!

Competitive Compensation

$24.59 - $36.00 (based on CBA pay scale)

Benefits

• Vacation: a minimum of 5 days per year
• Paid Sick Leave: 40 hours yearly for full‑time employees
• Medical, dental & vision after 90 calendar days of employment for full‑time employees
• Life insurance, 401(k) retirement benefits, and company holidays

Duties

• Operators shall complete pre‑trip inspections prior to pull‑out and post‑trip inspections following pull‑in.
• Operators shall report emergencies (accidents, incidents, suspicious activity or packages, and fires), service disruptions, and other occurrences.
• Operate the two‑way equipment correctly and according to company policy.
• Ensure fare collection and recording of each boarding by fare type, including recording of non‑fare boarding as set forth by the Client and regional fare policies.
• Maintain, read and understand route sheets including time changes and notify supervisor immediately of any changes.
• Maintain good work habits through timeliness and low absenteeism for daily assignment and extra trips.
• Inspect each vehicle before and after each trip using correct procedures, complete all necessary forms, and report.
• Operate the vehicle and stop to allow passengers to board and disembark using safe and responsible procedures.
• Operate adaptive transportation lift to board and discharge challenged passengers using safe and responsible procedures.
• Maintain a presentable appearance, proper dress, neat grooming and good hygiene.
• Maintain a cooperative attitude with fellow employees, supervisors, passengers, always promoting company goodwill.
• Control emergency situations in a proper manner.
• Control vehicle keys, pre‑trip and post‑trip forms while in possession, and turn in to dispatch as required by your supervisor.
• Successfully complete driving skills evaluation.
• Attend all required in‑service training, company required safety meetings and training.
• Comply with all contractual obligations as well as all local, state and federal laws and regulations pertaining to the operation of the vehicle.
• Immediately report every accident, no matter how insignificant it may appear.
• Accurately maintain proper shift documentation reports and records.
• Follow the correct end‑of‑shift procedures.
• Be willing to work in a Union environment.
• Perform other duties as required.

Requirements – Education and Experience

• High school diploma required.
• Valid driver’s license for the past five (5) years, including a national driver’s license verification and background check.
• Minimum age 23 years.
• Proficiency in English.
• Ability to read a map, knowledge of the service area, and pass vision, road, and math map tests, etc.
• Flexibility to work flexible hours.
• Hospitable, guest/customer service oriented, and willing to serve the needs of passengers.
• Complete and sign a Transdev DOT employment application in its entirety.
• Provide a complete and verifiable employment history for the past 10 years.
• Sign an FCRA form and complete an AiSight background release form.

Knowledge, Skills & Abilities

• Thorough knowledge of traffic laws and defensive driving.
• Skill in operation of listed tools and equipment.
• Ability to safely drive various vehicles.
• Ability to establish and maintain effective relationships with employees, supervisors and the general public.
• Ability to communicate effectively.
• Ability to work independently.
• Ability to perform duties under varying weather conditions.
• Ability to make independent judgments which have moderate impacts on the organization.

Licensing and Certification

• Maintain a valid driver’s license for three years at the time of application.
• No two or more moving violations within the past 36 months.
• For those with a suspended license, three full years with no violations.

Pre‑Employment Physical

• Undergo a pre‑employment drug test and physical by a company‑appointed physician/facility and receive clearance.
• Willing to undergo random drug testing.

Physical Demands

10% of work is conducted in doors and in air‑conditioned or well‑ventilated facilities. 90% of work is conducted outside.

• Perform physical activities that require considerable use of the arms, repetitive hand‑wrist motion, and legs, including climbing, lifting, balancing, walking, stooping, and handling of passengers and materials.
• Lift or handle up to 50–100 pounds (e.g., strapping in passengers and loading/unloading passengers).
• Frequent work in outside weather conditions, exposure to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, and vibrations.

Drug‑Free Workplace

• All applicants must be eligible to work in the United States without requiring sponsorship now or in the future.
• Successfully pass a pre‑employment drug screen.

Equal Employment Opportunity (EEO) Statement

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.