Paralegal & Case Manager Specialist

HANAC, Inc; New York (NY); On-site; USD 58,000 - 71,000; Full time

Job summary

HANAC, Inc. is a New York City-based social services organization providing immigration and victim services support. The Paralegal & Case Manager Specialist offers end-to-end case management, legal drafting, and court filings under attorney supervision, with travel to NYC courts and agencies as needed.

The role emphasizes confidentiality, coordination with law enforcement and service providers, and adherence to program guidelines, with a focus on U-Visas, VAWA, T-Visas, and Asylum cases.

Qualifications

• Bachelor’s degree (or equivalent) and 2–4 years of paralegal or non-profit experience.
• Proficient in MS Office and case management systems such as CLIO and Cerenade.
• Excellent organizational and communication skills; ability to manage high-priority deadlines; valid I-9 work authorization; background check.
• Preferences: U-Visas, VAWA, T-Visas or Asylum; Notary Public license a plus.

Responsibilities

• End-to-End Case Management: handle caseloads from intake to resolution with confidential records.
• Legal Drafting & Filings: draft and file documents under attorney supervision and prepare summaries.
• Field & Court Support: travel for filings/hearings and gather essential records.
• Client & Agency Coordination: communicate with clients, law enforcement, courts and service providers.
• Program Compliance: ensure confidentiality and reporting requirements are met.

Skills

Organizational skills

Communication skills

Deadline management

Education

Bachelor's degree or equivalent

Tools

MS Office

CLIO

Cerenade

Job description

Location:

27-40 Hoyt Avenue South, Lower Level, Astoria, NY 11102

Position Type:

Full-Time (Temporary Term), Non-Exempt

Schedule:

Monday – Friday, 9:30 AM – 5:30 PM (35 hrs/week)

Compensation:

$35.58 per hour

About HANAC, Inc.

HANAC, Inc. is a New York City-based multi-faceted social services organization founded in 1972 to serve vulnerable populations. The Legal Victim & Witness Program provides direct legal and case management support to individuals navigating the civil, criminal, and immigration systems.

Position Summary

The Paralegal & Case Manager Specialist provides comprehensive legal and case management support to the Program Attorney and Program Director. This role manages client cases primarily focused on immigration and victim services—including OVS restitution, family law, U-Visas, VAWA, T-Visas, and Asylum.

Key Responsibilities

• End-to-End Case Management: Manage assigned caseloads from intake through resolution, maintaining detailed, confidential records in CLIO and Cerenade. Track deadlines, daily action items, and client outcomes.
• Legal Drafting & Filings: Draft, proofread, and assemble legal documents, affidavits, and immigration/family court filing packages under attorney supervision. Conduct legal research and prepare summaries.
• Field & Court Support: Travel to NYC Courts, police precincts, and government agencies for filings and hearings. Assist clients in gathering vital evidence, including police and court records.
• Client & Agency Coordination: Communicate regularly with clients, law enforcement, courts, and service providers. Coordinate external referrals, as well as translation and interpreter services.
• Program Compliance: Ensure strict adherence to client confidentiality, program guidelines, and administrative reporting requirements.

Qualifications

• Education & Experience: Bachelor’s degree (or equivalent training/experience) and 2–4 years of paralegal or non-profit/human services experience.
• Technical Skills: Proficiency in MS Office (Word, Excel, Outlook) and hands-on experience with case management systems (CLIO and Cerenade).
• Requirements: Excellent organizational and communication skills, ability to manage high-priority deadlines, valid I-9 work authorization, and completion of a background check/fingerprinting.
• Preferences: Prior experience with U-Visas, VAWA, T-Visas, or Asylum cases and an active Notary Public license are a plus.

HANAC Inc. is an Equal Opportunity Employer.