Paralegal - Banking & Collections Specialist

Jobtailor; Lakewood (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

Jobtailor in Lakewood, OH seeks an experienced paralegal/legal support professional to perform legal research, draft responses, and manage subpoena servicing and collections workflows. The role requires 3–5 years in admin/legal support, a Paralegal Certificate, and MS Office proficiency, with preferred banking compliance experience.

The position focuses on confidentiality, document management, and coordination with attorneys, vendors, and internal teams to ensure timely, accurate responses and

Qualifications

• 3–5 years of experience in administrative or legal support.
• Paralegal Certificate is required.
• High School Diploma or equivalent is required.
• Proficiency in MS Office (Outlook, Excel, Word).
• Experience in financial services or banking preferred.
• Notary Public preferred.
• Familiarity with EasyLender, Cleartouch, OnBase Nautilus, and government/investor portals preferred.
• Compliance with banking laws and regulations (Bank Secrecy Act, USA Patriot Act, AML).
• Core competencies: resilience, collaboration, communication, service orientation, organization, accountability.
• Ability to perform physical duties (lifting up to 25 lbs) as required.

Responsibilities

• Conduct legal research and draft legal response documents.
• Review legal documents including subpoenas, garnishments, levies, and warrants.
• Interpret legal language to determine scope, jurisdiction, and time frames.
• Maintain subpoena servicing and meet due dates; release only legally requested records.
• Coordinate with attorneys and agents on costs for responding to legal requests.
• Maintain confidentiality under federal and state statutes.
• Locate and prepare subpoenaed documents; coordinate garnishments and levies.
• Serve as main contact for collections-related processes.
• Identify delinquent accounts and communicate with external clients.
• Document collections activity and perform reconciliations.
• Data entry, case file maintenance, payments tracking, and invoicing.
• Provide administrative support to line-of-business managers and staff.
• Complete assigned projects, reports, and manage department tasks.
• Manage service providers, establish metrics, and hold vendors accountable.
• Support retail and operations departments; perform general clerical duties.
• Plan, organize, and coordinate trainings and events.
• Comply with banking laws and regulations; perform other duties as required.

Skills

Legal Research

Document Drafting

MS Office Proficiency

Collaboration

Communication

Organizational Skills

Education

Paralegal Certificate

High School Diploma or equivalent

Notary Public

Tools

EasyLender

Cleartouch

OnBase Nautilus

Government Software Portals

Investor Software Portals

Job description

Jobtailor in Lakewood, OH seeks an experienced paralegal/legal support professional to perform legal research, draft responses, and manage subpoena servicing and collections workflows. The role requires 3–5 years in admin/legal support, a Paralegal Certificate, and MS Office proficiency, with preferred banking compliance experience.

The position focuses on confidentiality, document management, and coordination with attorneys, vendors, and internal teams to ensure timely, accurate responses and