Paralegal

Commonwealth of Massachusetts; Boston (MA); On-site; USD 73,615 - 106,401; Full time

Job summary

Commonwealth of Massachusetts seeks a detail-oriented Paralegal to join the General Counsel’s Office within the Executive Office of Health and Human Services. The role supports a legal unit handling litigation, public records, internal investigations, and employment matters for MassHealth and the Commonwealth.

The Paralegal will perform research, drafting, discovery, and public records compliance with Massachusetts Public Records Law, ensuring accurate case materials and timely filings.

Qualifications

• Experience managing the intake, triage, processing and timely response to complaints, motions, subpoenas and other compulsory process.
• Demonstrated knowledge performing legal research.
• Ability to draft legal documents and memoranda.
• Experience supporting document collection, review, and redaction in an eDiscovery platform, and the production of records.
• Demonstrated expertise meeting deadlines under civil procedure rules and Public Records Law and Administrative Law.
• Capacity to communicate with staff and coordinate responses to litigation and public records matters.

Responsibilities

• Conduct comprehensive legal research to support litigation, public records, internal investigations, and employment matters.
• Draft and prepare a variety of legal documents, including pleadings, motions, memoranda, affidavits, and public records response correspondence.
• Manage and maintain case files, ensuring organization, accuracy, and timely updates of all legal materials.
• Coordinate and facilitate discovery processes, including preservation, collection, review, and production of documents.
• Review, redact, and withhold records in compliance with applicable laws, including public records exemptions, attorney-client privilege, and work product protections.
• Support responses to public records requests by gathering materials, analyzing legal considerations, and preparing compliant and timely responses.
• Maintain and update tracking systems and databases to ensure accurate reporting and case status monitoring.
• Index, organize, and update pleadings and discovery materials, including binders and electronic records.
• Serve as a point of contact for inquiries from internal stakeholders, external partners, and members of the public, ensuring appropriate routing and follow-up.
• Provide administrative support to the Office of the General Counsel, including processing correspondence and assisting with operational needs as assigned.

Skills

Case intake

Legal research

Draft pleadings/memos

eDiscovery support

Document management

Microsoft Office

Tools

Microsoft Office Suite

eDiscovery platform

Job description

An Official website of the Commonwealth of Massachusetts

The Executive Office of Health and Human Services (EOHHS) is seeking a detail-oriented and intellectually curious Paralegal to join the General Counsel’s Office, supporting a dynamic legal unit that handles litigation, public records, internal investigations, and employment matters. This role offers a unique opportunity to work at the center of high-impact legal work that directly supports MassHealth and the broader mission of EOHHS, serving millions of residents across the Commonwealth. The Paralegal will contribute to meaningful legal efforts across state and federal courts, as well as administrative forums such as the MassHealth Board of Hearings, the Massachusetts Commission Against Discrimination, and the Division of Administrative Law Appeals.

In this role, you will engage in substantive legal work that spans research, drafting, discovery, and public records compliance, with a strong emphasis on applying the Massachusetts Public Records Law and related regulations. You will play an essential part in managing complex case materials, coordinating document collection and production, and ensuring accuracy and consistency across legal filings and internal systems. The position also offers exposure to sensitive investigations and employment-related matters, requiring sound judgment, discretion, and a commitment to public service. This is an excellent opportunity for a candidate who values precision, organization, and the opportunity to grow within a collaborative legal team that operates at a fast pace and with a strong sense of purpose.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Conduct comprehensive legal research to support litigation, public records, internal investigations, and employment matters.


• Draft and prepare a variety of legal documents, including pleadings, motions, memoranda, affidavits, and public records response correspondence.


• Manage and maintain case files, ensuring organization, accuracy, and timely updates of all legal materials.


• Coordinate and facilitate discovery processes, including the preservation, collection, review, and production of documents.


• Review, redact, and withhold records in compliance with applicable laws, including public records exemptions, attorney-client privilege, and work product protections.


• Support responses to public records requests by gathering materials, analyzing legal considerations, and preparing compliant and timely responses.


• Maintain and update tracking systems and databases to ensure accurate reporting and case status monitoring.


• Index, organize, and update pleadings and discovery materials, including binders and electronic records.


• Serve as a point of contact for inquiries from internal stakeholders, external partners, and members of the public, ensuring appropriate routing and follow-up.


• Provide administrative support to the Office of the General Counsel, including processing correspondence and assisting with operational needs as assigned.

Required Qualifications

• Experience managing the intake, triage, processing and timely response to complaints, motions, subpoenas and other compulsory process.


• Demonstrated knowledge performing legal research.


• Ability to draft legal documents and memoranda.


• Experience effectively supporting document collection, review, and redaction of records in an eDiscovery platform, and the production of records.


• Demonstrated expertise in meeting the requirements and deadlines under the federal and state rules of civil procedure and Public Records Law and Administrative Law.


• Capacity to communicate and coordinate with staff procedures for responding to litigation and public records and organize all relevant materials.

Preferred Qualifications

• Prior experience supporting litigation, public records, employment law, or internal investigations in a legal or government setting.


• Knowledge of the Massachusetts Public Records Law and related regulations, including experience handling public records requests.


• Familiarity with discovery processes, including document preservation, collection, review, and production.


• A high degree of accuracy and attention to detail.


• Experience applying legal concepts such as attorney-client privilege, work product doctrine, and statutory exemptions to document review and redaction.


• Strong organizational skills with the ability to manage multiple priorities, maintain detailed records, and meet deadlines in a fast‑paced environment.


• Strong interpersonal and communication skills, with the ability to interact professionally with internal stakeholders, external partners, and members of the public.


• High level of discretion, sound judgment, and commitment to confidentiality when handling sensitive and complex legal matters.


• Proficient with Microsoft Office applications including Excel, Word, Outlook, Planner, PowerPoint, and Teams; experience working with legal case management or document management systems.

About the Executive Office of Health and Human Services (EOHHS):

The Executive Office of Health and Human Services works with many of Massachusetts’ most vulnerable residents. We support individuals with intellectual and developmental disabilities; older adults; blind, Deaf, and hard of hearing residents; those struggling with substance use disorders, mental illness, or co‑occurring illness; refugees and immigrants; system‑involved youth; survivors of sexual assault, domestic violence, and human trafficking; and so many more people throughout the Commonwealth.

Our 23,000 employees work hard to decrease health disparities, build a strong social safety net, fight hunger and food insecurity, address social determinants of health, support our workforce, and increase the accessibility and affordability of care. We provide access to medical and behavioral health care, substance use disorder treatment, long term services and supports, and countless nutritional and financial benefits. We connect older adults and individuals with disabilities with employment opportunities, housing, and supportive services.

All told, EOHHS services and supports impact every single Massachusetts resident – and our agencies and programs directly serve 1 in every 3 residents.

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori .

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

Questions or issues regarding access/login credentials to MassCareers, please contact the Mass HR ESC at 617-979-8500.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full time, or equivalent part‑time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.*

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.*

III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

An Equal Opportunity / Affir…

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Primary Location

Job

Legal Services

Agency

Exec Office Of Health and Human Services

Schedule

Full-time

Shift

Day

Salary

73,615.88 - 106,401.62 Yearly

If you have Diversity, Aff… or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Sandra Semedo / [e-mail] - 6173524250

Bargaining Unit : 06-NAGE - Professional Admin.

Confidential : No

Potentially Eligible for a Hybrid Work Schedule : Yes