Pantry & Volunteer Operations Coordinator

Catholic Charities of Northeast Kansas; Center (IN); On-site; USD 38,000 - 54,000; Full time

Job summary

Catholic Charities of Northeast Kansas seeks a Family Support Center Coordinator to assist the Site Manager in daily oversight of the food pantry, administrative tasks, and volunteer management at the Family Support Center. The role supports mission delivery, maintains procedures, and coordinates with community partners.

The position emphasizes volunteer leadership, inventory control, client greeting, and data entry across multiple systems, with a focus on compassionate service and efficient

Qualifications

• Passion for Catholic Charities mission.
• Willing to uphold agency values (love, patience, kindness, faithfulness, self-control and joy).
• VIRTUS training, background screening, drug testing, and ongoing training will be completed.
• High School diploma or equivalent; 2-year Associate degree preferred.
• Excellent time management and ability to prioritize work.
• Attention to detail and strong problem solving.
• Ability to work with diverse backgrounds.
• Strong organizational and interpersonal skills.
• Computer skills: Outlook, MS Office, data entry, and phone skills.
• Spanish speaking skills preferred.

Responsibilities

• Oversee volunteers at the Family Support Center and align with site supervisor on mission and values.
• Maintain pantry inventory by coordinating orders with the warehouse and partners.
• Train front desk and pantry volunteers on procedures and policies.
• Manage volunteer front desk and pantry schedules; maintain substitute list.
• Keep knowledge of food-safety guidelines and partner policies; guide volunteers.
• Receive, stock, and organize donations and deliveries.
• Greet clients and visitors at the front desk professionally.
• Coordinate client appointments based on case manager availability.
• Prepare daily reconciliation of front desk records and assist in reports.
• Assist volunteers with data entry in Apricot and other databases.
• Submit weekly pantry orders to Hope Distribution Center.
• Maintain filing systems, office equipment, and supplies.
• Process deposits for in-kind donations and manage maintenance requests.
• Perform other duties as assigned.

Skills

Time management

Attention to detail

Problem solving

Organizational skills

Interpersonal skills

Diversity sensitivity

Crisis intervention

Spanish language

Phone skills

People-oriented service

Education

High School diploma or equivalent

Associates degree preferred

Tools

Outlook

Microsoft Office

Data entry systems

Job description

Catholic Charities of Northeast Kansas seeks a Family Support Center Coordinator to assist the Site Manager in daily oversight of the food pantry, administrative tasks, and volunteer management at the Family Support Center. The role supports mission delivery, maintains procedures, and coordinates with community partners.

The position emphasizes volunteer leadership, inventory control, client greeting, and data entry across multiple systems, with a focus on compassionate service and efficient