Pantry Operations Director - Community Hunger Relief

Kelly's Kitchen; North Carolina; Hybrid; USD 55,000 - 60,000; Full time

Benefits offered by this job

Employer-paid health insurance

Employer-paid vision insurance

Employer-paid dental insurance

Retirement match

Generous PTO

Job summary

CORA (Chatham Outreach Alliance) Food Pantry in Pittsboro, NC seeks a Pantry Manager to oversee daily pantry operations, including inventory, logistics, volunteer coordination, and staff supervision. The role ensures food safety compliance and manages federal food programs, serving as a key community liaison. The ideal candidate is organized, proactive, and tech-friendly, with a bachelor’s degree and 3+ years in nonprofit or food service.

Bilingual is a plus. Must lift up to 40 lbs.

Qualifications

• Bachelor’s degree and 3+ years in nonprofit or food service preferred.
• Excellent written and verbal communication skills.
• Ability to lift up to 40 lbs repeatedly.
• Experience with volunteer coordination and supervisory roles is preferred.

Responsibilities

• Oversee daily pantry operations, inventory, facilities, and logistics.
• Recruit, train, schedule, and supervise volunteers and staff.
• Ensure compliance with Feeding America, Food Bank of CENC, and other regulations.
• Coordinate with systems director on budgeting and resource use.
• Develop training materials and maintain compliance documentation.
• Collaborate on community outreach, partnerships, and communications.

Skills

People management

Inventory management

Customer service

Education

Bachelor’s Degree

Tools

MS Excel

MS Word

Google Sheets

Google Docs

Job description

Company: CORA (Chatham Outreach Alliance) Food Pantry

Location: Pittsboro Pantry Location - Pittsboro, NC

About CORA

CORA, a nonprofit dedicated to building a community without hunger, is seeking a Pantry Manager to oversee daily pantry operations in Pittsboro, including inventory management, logistics, facility maintenance, volunteer coordination, and staff supervision. This role ensures compliance with food safety regulations, manages federal food programs, and serves as a key community representative. The ideal candidate is highly organized, self-motivated, and tech-savvy, with strong skills in people management, inventory management, and customer service. A proactive and positive attitude, along with excellent interpersonal skills, is essential. A bachelor’s degree and 3+ years of experience in nonprofit or food service is preferred, and previous experience in retail, grocery, warehouse management, or supervision, as well as being bilingual, is a plus. Candidates must be able to lift up to 40 lbs. Salary range is $55,000–$60,000 with excellent benefits, including employer-paid health, vision, and dental insurance, retirement match, and generous PTO.

Position Summary:

Pantry Manager – Pittsboro

The Pantry Manager – Pittsboro oversees CORA’s Pittsboro pantry operations, including inventory, facilities, logistics, volunteer management, and staff supervision. This role ensures compliance with all food safety regulations and standards set by the Food Bank of Central and Eastern NC and other partners.

The Pantry Manager serves as the primary liaison for federal food programs and food sourcing, and plays a key role in community outreach and engagement.

Key Responsibilities

Pantry Operations & Facilities

Oversee daily operations of the Pittsboro pantry, warehouse, and facilities.

Ensure all buildings, equipment, trucks, and systems are well-maintained, safe, and operational.

Manage inventory, food acquisition, and food tracking in collaboration with the Systems Director and Pantry Manager – Siler City.

In collaboration with the Systems Director, ensure all activities are within budget and reflect sound resource utilization.

Maintain a thorough understanding of volunteer scheduling software and post volunteer shift information in a timely and accurate manner.

Ensure adequate volunteer coverage for day-to-day pantry functions.

Recruit, train, schedule, and supervise volunteers to support daily operations and special events.

Develop and maintain updated training materials, including mandatory civil rights training. Ensure volunteer records, waivers, and compliance documentation are current.

Plan and execute volunteer appreciation events (April and end-of-year).

Publish a monthly volunteer newsletter in collaboration with the Development and Communications Director and Siler City Pantry Manager.

Respond promptly to volunteer inquiries and ensure strong customer service at all times.

Supervise Pittsboro-based Operations Staff, including warehouse and transportation team members.

Collaborate with the Pantry Manager – Siler City on shared volunteer and operational needs.

Lead the Pittsboro-based Operations Team, in collaboration with the Systems Director, to meet strategic and service goals through effective planning and execution.

Compliance & Reporting

Ensure compliance with Feeding America, Food Bank of CENC, and all federal/state/local regulations (e.g., TEFAP, CSFP, SFSP).

Maintain timely and accurate reporting and documentation related to inventory, food safety, and volunteer activities.

Work closely with the Systems Director to meet compliance goals and submit reports as needed.

Community & Partner Engagement

Serve as CORA’s representative at outreach events and build relationships with vendors, community partners, and recruitment sources.

Maintain positive existing relationships.

Communications & PR

Collaborate with the Development and Communications team to highlight volunteer impact, pantry success stories, and relevant updates for marketing and social media.

Represent CORA at speaking engagements and in the community, promoting volunteerism and CORA’s mission.

Administration

Maintain all pantry-related documents, forms, and reports; coordinate translations as needed.

Participate in SOP and manual development to reflect up-to-date safety and operational standards.

Attend meetings as needed (Board, Finance, etc.).

Client & Culture Focus

Ensure all clients, volunteers, and visitors are treated with dignity and respect.

Foster a safe, inclusive, and collaborative work environment.

Other

All other duties as assigned.

Qualifications/Experience

Must possess excellent written and verbal communication skills and be able to professionally convey a vision of CORA’s operational health to relevant stakeholders.

Be detail-oriented and have strong interpersonal skills to work with diverse groups of people.

Transparent, ethical, and high-integrity leadership skills are necessary.

Ability to use MS Excel, MS Word, Google Sheets, and Google Docs. Ability to write reports and correspondence.

Ability to answer questions posed by top management officials, public or community groups, and/or Boards of Directors.

Strong organizational ability to include planning, project management, delegation, and results oversight.

Must be comfortable working independently in a fast-paced, rapidly changing environment.

This job has a moderate physical aspect associated with the work, including lifting, sitting, standing, using office equipment, and driving. Must be able to lift 40 lbs repeatedly.

An excellent driving record is required as some travel is necessary.

A Bachelor’s Degree and three or more years in a nonprofit or food service is preferred.

Working Conditions

General office and warehouse environments.

Some evenings and weekend work required.

Some occasional travel is required.

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