PANDO Housing Coordinator

Lutheran Child and Family Services of IN/KY; Indianapolis (IN); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health, dental, vision, and retirement

Professional development andLeadership

Meaningful work improving housing

Job summary

Lutheran Child and Family Services (LCFS) is seeking an experienced Housing Coordinator to oversee our 30-unit Permanent Supportive Housing program in Indianapolis, IN. This leadership role combines operations, staff supervision, regulatory compliance, and resident support to help individuals achieve long-term housing stability.

Responsibilities include daily housing operations, HUD/CoC/Housing First compliance, resident services, HMIS documentation, and partnerships with property management and

Qualifications

• Master’s degree or higher in Social Work or comparable field with direct service delivery experience.
• Bachelor’s degree in Social Work or comparable field with several years of direct service delivery experience.
• Minimum 2 years experience in supportive housing, homeless services, or case management.
• Experience with program coordination and compliance.

Responsibilities

• Oversee daily housing operations and supervise program staff.
• Ensure compliance with HUD, Continuum of Care (CoC), and Housing First standards.
• Coordinate resident services, engagement, and crisis response.
• Maintain HMIS/ETO documentation, reporting, and audit readiness.
• Build partnerships with property management and community service providers.
• Monitor program performance, budgets, and opportunities for improvement.

Skills

Leadership

Organizational skills

Communication skills

HUD/CoC/Housing First knowledge

HMIS knowledge or willingness to learn

Education

Master’s degree in Social Work

Bachelor’s degree in Social Work

Tools

HMIS

Job description

PANDO Housing Coordinator

Lead With Purpose. Create Stability. Change Lives.

Location: Indianapolis, IN Pay: $25/hour | Full-Time | On-Site Program: Pando Permanent Supportive Housing (PSH)

Make a Difference With LCFS!

Lutheran Child and Family Services (LCFS) is seeking an experienced Housing Coordinator to oversee our 30-unit Permanent Supportive Housing program.

This leadership role combines program operations, staff supervision, regulatory compliance, and resident support to help individuals achieve long-term housing stability.

What You'll Do

• Oversee daily housing operations and supervise program staff.
• Ensure compliance with HUD, Continuum of Care (CoC), and Housing First standards.
• Coordinate resident services, engagement, and crisis response.
• Maintain accurate HMIS/ETO documentation, reporting, and audit readiness.
• Build partnerships with property management and community service providers.
• Monitor program performance, budgets, and opportunities for improvement.

What We're Looking For

Required:

• Master’s degree or higher in Social Work or a comparable human services field, plus at least 2 years of direct service delivery experience; OR
• Bachelor’s degree in Social Work or a comparable human services field, plus at least 4 years of direct service delivery experience.
• Minimum 2 years of experience in supportive housing, homeless services, or case management.
• Experience with program coordination and compliance.
• Strong leadership, organizational, and communication skills.
• Knowledge of HUD, CoC, and Housing First principles.
• Familiarity with HMIS or similar systems, or willingness to learn.

Preferred:

• Bilingual abilities.

Additional Requirements:

• Successful completion of required background checks.
• Ability to work on-site with occasional evening or weekend flexibility.

Why Join LCFS?

• Health, dental, vision, and retirement benefits.
• Professional development and leadership opportunities.
• Meaningful work that directly impacts housing stability.

Ready to Make an Impact?

Help individuals build a foundation for a brighter future!

Join a mission-driven organization serving individuals and families since 1883.

Learn more at www.lutheranfamily.org.