Palliative & Hospice Care Medical Assistant (MA)

Deercreekseniorliving; Everett (WA); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Medical benefits

Paid holidays & vacation

Flexible scheduling

401(k) with company match

Life & AD&D insurance

Tuition reimbursement

Mileage reimbursement

Employee referral program

Pet insurance

Job summary

Alpha Home Health & Hospice in Everett, WA is seeking a compassionate Medical Assistant to support palliative care and hospice programs. This on-site role handles patient coordination, documentation, and communication with families and care teams.

Responsibilities include managing appointments, home visits, and care transitions, with emphasis on accurate EMR entries and compassionate patient support. Competitive benefits and a clear pathway for growth are offered.

Qualifications

• Medical Assistant certification preferred (CMA/RMA or equivalent).
• Experience in hospice, palliative care, home health, geriatrics, primary care, or care coordination required.
• Strong communication, customer service, and interpersonal skills.

Responsibilities

• Coordinate patient appointments, home visits, and follow-up care.
• Communicate with patients, families, providers, referral sources, pharmacies, and community partners.
• Document patient updates, symptoms, and clinical information in the EMR.
• Process provider orders, medication changes, and care plan updates.
• Assist with hospice and palliative care referrals, admissions, and scheduling.
• Support care transitions between hospitals, home health, palliative care, and hospice services.
• Manage inbound and outbound calls, messages, and patient inquiries.
• Provide compassionate support and education to patients and families.
• Identify and communicate changes in patient condition to the clinical team.
• Assist with advance care planning documentation and care coordination.
• Maintain accurate and timely records while ensuring compliance with agency procedures

Skills

CMA

RMA

Hospice experience

EMR proficiency

Education

Medical Assistant certification

Tools

EMR

Job description

Palliative & Hospice Care Medical Assistant (MA) Alpha Home Health & Hospice

Location: Everett, WA (On-Site)

Schedule: Full-Time | Monday-Friday, 8:00 AM-5:00 PM

Compensation: $24-$33 per hour DOE

Benefits

• Take Care of You Medical, dental & vision + free telehealth
• Paid holidays, sick time & vacation
• Flexible scheduling to fit your life
• Employee Assistance Program & Emergency Fund Plan for the Future
• 401(k) with company match
• Company-paid life & AD&D insurance
• Health & Flexible Spending Accounts
• Tuition reimbursement & growth opportunities
• A Few Extras
• Pet insurance
• Mileage reimbursement
• Employee referral program
• Voluntary insurance options

Alpha Home Health & Hospice is seeking a compassionate, organized, and detail-oriented Medical Assistant to support our Palliative Care and Hospice programs.

Responsibilities

• Coordinate patient appointments, home visits, and follow-up care
• Communicate with patients, families, providers, referral sources, pharmacies, and community partners
• Document patient updates, symptoms, and clinical information in the EMR
• Process provider orders, medication changes, and care plan updates
• Assist with hospice and palliative care referrals, admissions, and scheduling
• Support care transitions between hospitals, home health, palliative care, and hospice services
• Manage inbound and outbound calls, messages, and patient inquiries
• Provide compassionate support and education to patients and families
• Identify and communicate changes in patient condition to the clinical team
• Assist with advance care planning documentation and care coordination
• Maintain accurate and timely records while ensuring compliance with agency procedures

Qualifications

• Medical Assistant certification (CMA, RMA, or equivalent) preferred
• Experience in hospice, palliative care, home health, geriatrics, primary care, or care coordination required
• Strong communication, customer service, and interpersonal skills
• Proficiency with EMR systems and clinical documentation
• Excellent organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Compassionate, dependable, and team-oriented approach to patient care

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com. At Alpha Home Health, we believe in making sure that we have the right team in place. Our team is skilled and passionate about providing care that exceeds expectations. We have created a culture of teamwork and support for our staff that is unlike any in the industry. This allows our talented team to focus on what they do best.

We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.