Palliative Care Program Leader - Clinician & Ops

ECU Health; Greenville (NC); On-site; USD 88,000 - 128,000; Full time

Job summary

ECU Health Medical Center in North Carolina seeks a Program Manager for Palliative Care. The role blends 70% direct clinical care with 30% administrative leadership to oversee inpatient and outpatient palliative services, ensuring quality and coordination across the health system.

You will lead operational performance, staff coordination, and program growth, collaborating with physicians, nurses, social workers, and leadership to standardize processes and improve patient outcomes.

Qualifications

• RN license in good standing and BSN required.
• Minimum five years of progressive nursing experience.
• Three+ years in palliative care, hospice, oncology, critical care, geriatrics.

Responsibilities

• Participate in direct patient care activities consistent with scope of nursing practice.
• Support complex symptom management, goals-of-care discussions, and advance care planning.
• Coordinate care across hospital, outpatient, hospice, home health, and community settings.
• Lead operational performance, staff coordination, program growth, data management, and quality improvement.
• Serve as a clinical resource to the interdisciplinary team and escalate complex patient care issues.
• Educate teams on GIP eligibility criteria, workflows, and transitions to hospice care.
• Monitor consult volumes, timeliness, and follow-up visits; report program metrics.
• Collaborate with system leadership to advance palliative and serious illness care initiatives.

Skills

Nursing leadership

Clinical coordination

Healthcare analytics

Quality improvement

Program development

Education

RN license

BSN

MSN/related master

Job description

ECU Health Medical Center in North Carolina seeks a Program Manager for Palliative Care. The role blends 70% direct clinical care with 30% administrative leadership to oversee inpatient and outpatient palliative services, ensuring quality and coordination across the health system.

You will lead operational performance, staff coordination, and program growth, collaborating with physicians, nurses, social workers, and leadership to standardize processes and improve patient outcomes.