Care Manager - Coordinating Patient Care & Outcomes

ECU Health; Greenville (NC); On-site; USD 44,000 - 63,000; Full time

Job summary

ECU Health is seeking a Care Manager to coordinate the plan of care across the patient journey, collaborating with the provider, interdisciplinary team, patient and family.

In this role you will drive performance improvements in workflow, education, and process optimizations while ensuring an organized, safe plan of care, appropriate follow-up, and optimized resource use to support high-quality outcomes.

Qualifications

• Education: Associate Degree in Nursing or higher, or BS in Social Work or higher.
• RN licensure by NC Board of Nursing if applicable.
• 0–3 years of Medical Case Management experience.

Responsibilities

• Manage, coordinate, and facilitate patient care progression throughout the continuum.
• Completes psychosocial assessments within required timeframes.
• Collaborate with providers, nursing, and health care team to ensure timely patient management.
• Lead interdisciplinary team in plan of care development using critical thinking.
• Identify delays or problems in the plan of care and resolve issues to ensure appropriate care.
• Arrange support services to improve outcomes with safe, sustainable plans and follow up.
• Identify health behaviors, cultural influences, and barriers to the plan of care and address.

Skills

Care coordination

Team collaboration

Communication

Critical thinking

Education

Associate Degree in Nursing

Bachelor's in Social Work

Job description

ECU Health is seeking a Care Manager to coordinate the plan of care across the patient journey, collaborating with the provider, interdisciplinary team, patient and family.

In this role you will drive performance improvements in workflow, education, and process optimizations while ensuring an organized, safe plan of care, appropriate follow-up, and optimized resource use to support high-quality outcomes.