Paint Store Sales & Service Specialist

Sherwin-Williams Co.; Rothschild (WI); Presencial; USD 22.000 - 31.000; Jornada completa

Descripción de la vacante

Sherwin-Williams is seeking a Customer Service Specialist in the United States to assist wholesale and retail customers, determine needs, present suitable products, and resolve concerns to maximize customer satisfaction. The role requires staying current on product features and supporting store quality and displays.

This is a full-time position with a starting pay of $19.00 per hour, including responsibilities from processing sales to inventory and delivery support.

Formación

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship for employment now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs. (up to 70 lbs. occasionally).
• Must be willing to work evenings and weekends.
• Internal Sherwin-Williams employees: meet expectations rating and complete HR Cloud eLearning courses.

Responsabilidades

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist deliveries as needed.
• Remain knowledgeable on products offered and discuss available options.

Conocimientos

Customer service

Spanish

English

Delivery/retail experience

Paint product knowledge

Tinting and mixing equipment

Educación

High School diploma or GED

Descripción del empleo

Sherwin-Williams is seeking a Customer Service Specialist in the United States to assist wholesale and retail customers, determine needs, present suitable products, and resolve concerns to maximize customer satisfaction. The role requires staying current on product features and supporting store quality and displays.

This is a full-time position with a starting pay of $19.00 per hour, including responsibilities from processing sales to inventory and delivery support.