Paint Store Sales & Service Specialist

Sherwin-Williams Co.; Haines City (FL); On-site; USD 26,000 - 38,000; Full time

Job summary

Sherwin-Williams Co. is seeking a Customer Service Specialist to assist customers in-store and by phone, determine needs, and recommend the right paint and coating solutions. You will drive sales while ensuring high satisfaction and maintaining store standards.

You will interact with wholesale and retail customers, manage transactions, stock shelves, and assist with deliveries as needed. A flexible schedule including evenings/weekends is required, with multi-language capabilities considered a

Qualifications

• Must be 18 years or older.
• Authorized to work in the United States without visa sponsorship.
• Able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Willing to work evenings and weekends as needed.
• Spanish language skills are a plus for this role.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with store policies
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products to customer specifications
• Stock shelves and set up displays
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition in assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Sales experience

Spanish language

Retail experience

Education

High School diploma or GED

Job description

Sherwin-Williams Co. is seeking a Customer Service Specialist to assist customers in-store and by phone, determine needs, and recommend the right paint and coating solutions. You will drive sales while ensuring high satisfaction and maintaining store standards.

You will interact with wholesale and retail customers, manage transactions, stock shelves, and assist with deliveries as needed. A flexible schedule including evenings/weekends is required, with multi-language capabilities considered a