Paint Store Sales Associate — Color & Customer Expert

The Pittsburgh Paints Company; Tucker (GA); On-site; USD 19,000 - 28,000; Full time

Job summary

The Pittsburgh Paints Company is seeking a Store Sales Associate to join the US Commercial team and deliver an exceptional customer experience in a fast-paced retail environment. You will assist retail and contractor customers with product recommendations, color matching, and order processing.

This role reports to the Store Manager, works typical store hours, and includes loading/delivering orders and maintaining a clean, organized store.

Qualifications

• Must be at least 18 years of age.
• Valid driver's license required, must pass all background items and physical.
• Customer service experience preferred with a team-focused approach.
• Strong communication skills and ability to work with customers in a professional manner.
• Ability to use a computer and keyboard for order processing and customer support.
• Ability to work scheduled hours as needed, including flexibility based on business needs.
• Ability to lift up to 80 pounds occasionally and 40-60 pounds routinely, including standing, lifting, carrying, reaching, stooping, kneeling, and crouching.
• Ability to operate a hand truck and/or material handling equipment.

Responsibilities

• Provide exceptional customer service by understanding customer needs and recommending the right products and solutions
• Assist retail and contractor customers with product selection, color matching, and order processing
• Mix, tint, and match paint products according to customer specifications
• Build knowledge of Pittsburgh Paints Company brands, products, and store processes
• Process customer orders and payments through phone, in-person, online, and email channels
• Support sales initiatives and contribute to achieving store sales goals
• Load, drive, and deliver customer orders via company vehicle
• Resolve customer concerns and escalate issues when needed
• Safely handle, load, unload, and organize products for stocking and order fulfillment
• Maintain a clean, safe, and organized store environment
• Support daily store operations and team priorities as needed

Skills

Customer service

Communication

Teamwork

Time management

Flexibility

Physical strength

Tools

POS system

Online order processing

Computer skills

Job description

The Pittsburgh Paints Company is seeking a Store Sales Associate to join the US Commercial team and deliver an exceptional customer experience in a fast-paced retail environment. You will assist retail and contractor customers with product recommendations, color matching, and order processing.

This role reports to the Store Manager, works typical store hours, and includes loading/delivering orders and maintaining a clean, organized store.