Paint Store Lead - Customer Experience & Sales

Dunn-Edward; Modesto (CA); On-site; USD 20,664 - 30,307; Full time

Job summary

Dunn-Edwards is seeking a Lead Sales Associate to deliver exceptional customer service and expert product guidance in our Modesto store. You will engage customers in person and by phone, process transactions through the POS, and act as a role model for staff while maintaining a well-stocked, organized sales floor.

You will learn about coatings products, participate in Dunn-Edwards Learning Network programs, and build partnerships with painting professionals.

Qualifications

• Strong customer service and selling skills
• Ability to operate POS and process transactions accurately
• Clear written and verbal communication; bilingual a plus
• Valid driver's license and safe driving record
• Willingness to learn about coatings products and Dunn-Edwards services

Responsibilities

• Greet customers, assess needs and offer suitable options
• Ensure timely delivery of products meeting quality standards
• Represent Dunn-Edwards professionally at all times
• Handle customer orders via email, phone or in person
• Maintain clean, organized store and stock areas
• Assist with inventory management and merchandising
• Communicate clearly with customers and team members
• Stock and present products according to planograms
• Support store improvements on key performance metrics
• Possess and demonstrate customer-focused problem solving

Skills

Customer service

Sales skills

Communication

Teamwork

Problem solving

Tools

Point-of-Sale (POS)

Job description

Dunn-Edwards is seeking a Lead Sales Associate to deliver exceptional customer service and expert product guidance in our Modesto store. You will engage customers in person and by phone, process transactions through the POS, and act as a role model for staff while maintaining a well-stocked, organized sales floor.

You will learn about coatings products, participate in Dunn-Edwards Learning Network programs, and build partnerships with painting professionals.