Sales Lead: Customer Experience & Paint Pros

Default Brand; Culver City (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Dunn-Edwards is seeking a Lead Sales Associate to deliver outstanding customer service and expert product guidance. You will assist homeowners and professionals, process transactions, and maintain a well-stocked, organized store environment.

You will model the Dunn-Edwards brand, participate in ongoing product learning, and support store performance across key metrics. This is a full-time, on-site role requiring strong communication and teamwork.

Qualifications

• Customer service focus and strong communication skills.
• Ability to work with homeowners and professionals in a retail setting.
• Capacity to learn about coatings, products, and processes.

Responsibilities

• Connect with customers and assess needs to provide options and advice.
• Ensure product delivery meets quality and service expectations.
• Maintain professional conduct and reflect the Dunn-Edwards brand.
• Process customer orders via email, phone, or in person through POS.
• Adhere to safety standards and keep store areas clean and organized.
• Support inventory management and merchandise presentation.
• Communicate clearly in writing and verbally.
• Stock and merchandize products according to planograms.
• Drive store improvements via key performance metrics.
• Possess a valid driver’s license for store operations.
• Operates as a role model for sales associates.
• Additional duties as assigned.

Skills

Customer focus

Attention to detail

Problem solving

Initiative

Job description

Dunn-Edwards is seeking a Lead Sales Associate to deliver outstanding customer service and expert product guidance. You will assist homeowners and professionals, process transactions, and maintain a well-stocked, organized store environment.

You will model the Dunn-Edwards brand, participate in ongoing product learning, and support store performance across key metrics. This is a full-time, on-site role requiring strong communication and teamwork.