Paint Store Customer Specialist

Sherwin-Williams Co.; Biddeford (ME); On-site; USD 17,000 - 25,000; Full time

Job summary

Sherwin-Williams in Biddeford is seeking a Store Associate to provide friendly, knowledgeable service to wholesale and retail customers. You will help customers choose paint and supplies, handle transactions, and keep the store looking inviting.

This role requires willingness to lift up to 70 lbs, work evenings/weekends, and learn product features. Bilingual skills, especially Spanish, are a plus; prior retail or delivery experience is helpful.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship for employment work visa status now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to retrieve material from shelves and lift and carry up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work all scheduled hours, including evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Communication

Multilingual capability

Education

High School diploma or GED

Job description

Sherwin-Williams in Biddeford is seeking a Store Associate to provide friendly, knowledgeable service to wholesale and retail customers. You will help customers choose paint and supplies, handle transactions, and keep the store looking inviting.

This role requires willingness to lift up to 70 lbs, work evenings/weekends, and learn product features. Bilingual skills, especially Spanish, are a plus; prior retail or delivery experience is helpful.