Paint Store Sales & Customer Experience Specialist

Sherwin-Williams Co.; Lockhart (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Sherwin-Williams Co. is seeking a Store Associate to assist customers in person and over the phone, determine needs, and present products and services. The role emphasizes quality customer service, stock management, and accurate transaction handling in a fast-paced retail environment.

You will build relationships with wholesale and retail customers, achieve sales goals, and stay knowledgeable about product features. Evening and weekend hours may be required.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, including evenings and weekends.
• Internal candidates must have a 3 rating on the most recent performance appraisal.
• Internal candidates must have completed HR Cloud eLearning courses for current position.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Sales

Communication

Education

High School diploma or GED

Job description

Sherwin-Williams Co. is seeking a Store Associate to assist customers in person and over the phone, determine needs, and present products and services. The role emphasizes quality customer service, stock management, and accurate transaction handling in a fast-paced retail environment.

You will build relationships with wholesale and retail customers, achieve sales goals, and stay knowledgeable about product features. Evening and weekend hours may be required.