Paint Store Customer Service & Sales Pro

Sherwin-Williams; Cupertino (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

Sherwin-Williams in Cupertino is seeking a Customer Service Specialist to assist customers in-store and by phone, determine needs, and present suitable product solutions. You will handle sales transactions, maintain displays, and support store operations while upholding safety and quality standards.

The role requires excellent communication, a willingness to learn about paints and coatings, and the ability to lift up to 70 lbs. The position is full-time and paid hourly, starting at $20 per hour.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition in assigned areas.

Skills

Customer service

Retail sales

Spanish language

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

Sherwin-Williams in Cupertino is seeking a Customer Service Specialist to assist customers in-store and by phone, determine needs, and present suitable product solutions. You will handle sales transactions, maintain displays, and support store operations while upholding safety and quality standards.

The role requires excellent communication, a willingness to learn about paints and coatings, and the ability to lift up to 70 lbs. The position is full-time and paid hourly, starting at $20 per hour.