Paint Store: Customer Service & Sales Pro

Sherwin-Williams; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Sherwin-Williams in Atlanta, GA is seeking a Customer Service Specialist to assist customers in-store and over the phone, determine needs, and recommend Sherwin-Williams products. You will process sales and support store goals.

Responsibilities include handling transactions, assisting with deliveries, stocking, and maintaining product knowledge to help customers choose the right solutions. A friendly, reliable approach is essential.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Communication

Teamwork

Education

High School Diploma or GED

Tools

POS systems

Job description

Sherwin-Williams in Atlanta, GA is seeking a Customer Service Specialist to assist customers in-store and over the phone, determine needs, and recommend Sherwin-Williams products. You will process sales and support store goals.

Responsibilities include handling transactions, assisting with deliveries, stocking, and maintaining product knowledge to help customers choose the right solutions. A friendly, reliable approach is essential.