Paint Retail Customer Pro (Delivery & Sales)

The Sherwin-Williams Company; Lilburn (GA); On-site; USD 30,000 - 42,000; Full time

Job summary

The Sherwin-Williams Company in Lilburn, GA seeks a Customer Service Specialist to assist retail and wholesale customers, determine needs, and recommend solutions. You will stay current on product features and help ensure high quality, visually appealing stores while meeting sales goals.

Responsibilities include helping customers in person and by phone, processing transactions, stocking shelves, tinting/mixing products, and supporting deliveries as needed. Strong product knowledge is essential.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• Valid, unrestricted Driver's License.
• Able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build productive relationships with wholesale and retail customers.
• Process sales transactions accurately and adhere to policies.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Maintain precise work order files and inventory records.
• Pull products from sales floor or warehouse; tint and mix per specs.
• Stock shelves and set up displays; keep store equipment clean.
• Support deliveries and unload/load trucks when needed.
• Maintain in-stock, presentable areas and stay knowledgeable about products.

Skills

Customer service

Sales

Communication

Multitasking

Spanish language

Education

High School diploma or GED

Job description

The Sherwin-Williams Company in Lilburn, GA seeks a Customer Service Specialist to assist retail and wholesale customers, determine needs, and recommend solutions. You will stay current on product features and help ensure high quality, visually appealing stores while meeting sales goals.

Responsibilities include helping customers in person and by phone, processing transactions, stocking shelves, tinting/mixing products, and supporting deliveries as needed. Strong product knowledge is essential.