Paint Store Customer Service Champion

Sherwin-Williams; Kalispell (MT); On-site; USD 32,000 - 42,000; Full time

Job summary

Sherwin-Williams in Kalispell, MT is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, recommend products, and process transactions while aiming to meet sales goals.

You will resolve concerns, stay informed on product features, stock shelves, set up displays, and help with deliveries as needed. Minimum 18, valid driver’s license, ability to lift up to 50 lbs, and availability for evenings/weekends.

Qualifications

• Must have excellent customer service and communication skills.
• Experience in sales or retail a plus.
• Ability to read and follow policies and procedures.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.

Skills

Customer service

Sales

Communication

Languages

Education

High School diploma

Job description

Sherwin-Williams in Kalispell, MT is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, recommend products, and process transactions while aiming to meet sales goals.

You will resolve concerns, stay informed on product features, stock shelves, set up displays, and help with deliveries as needed. Minimum 18, valid driver’s license, ability to lift up to 50 lbs, and availability for evenings/weekends.