Retail & Wholesale Customer Solutions Specialist

Sherwin-Williams; Helena (MT); On-site; USD 32,000 - 42,000; Full time

Job summary

Sherwin-Williams in Helena, MT is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about Sherwin-Williams products, and recommend solutions.

You will promptly resolve concerns, stay up-to-date with product features, maintain store visuals, and help the store meet sales goals while delivering excellent service in a fast-paced environment.

Responsibilities

• Assist wholesale and retail customers by determining needs, answering questions about products, and recommending solutions.
• Promptly resolve customer concerns to ensure maximum client satisfaction.
• Stay up-to-date with product features and maintain high-quality visuals of products and store.
• Strive to achieve excellent customer service while consistently meeting the store’s sales goals.
• Handle customer contact in a professional environment; may include minors; may involve access to cash and payments; access may be supervised or unsupervised.

Job description

Sherwin-Williams in Helena, MT is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about Sherwin-Williams products, and recommend solutions.

You will promptly resolve concerns, stay up-to-date with product features, maintain store visuals, and help the store meet sales goals while delivering excellent service in a fast-paced environment.