Part-Time Paint Store Customer Specialist

Sherwin-Williams; Fond du Lac (WI); On-site; USD 20,000 - 29,000; Part time

Job summary

Sherwin-Williams is hiring a Part-Time Customer Service Specialist in Fond du Lac, WI. The role focuses on assisting customers, answering questions about Sherwin-Williams products, and recommending suitable solutions to ensure customer satisfaction.

Responsibilities include handling sales transactions, stocking and displays, tinting/mixing products, and delivering excellent service while meeting store sales goals. The position may involve evenings and weekends.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to retrieve material from shelves and lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.
• Internal Sherwin-Williams employees must have a current rating of at least ‘meets expectations’ (3).
• Must have completed HR Cloud eLearning courses required for current position.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Retail sales

Multilingual communication

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Cash handling

Job description

Sherwin-Williams is hiring a Part-Time Customer Service Specialist in Fond du Lac, WI. The role focuses on assisting customers, answering questions about Sherwin-Williams products, and recommending suitable solutions to ensure customer satisfaction.

Responsibilities include handling sales transactions, stocking and displays, tinting/mixing products, and delivering excellent service while meeting store sales goals. The position may involve evenings and weekends.