Paint Store Customer Experience Specialist

The Sherwin-Williams Company; Key West (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

The Sherwin-Williams Company in Key West, FL is seeking a Customer Service Specialist to assist customers in person and by phone, recommend products, and drive sales while maintaining store presentation and high service standards.

You will handle transactions, tint and mix products as needed, stock shelves, and support deliveries in a fast-paced retail environment. Availability for evenings and weekends is required; Spanish language skills are a plus.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Stock shelves and set up displays; tint and mix products as needed to customer specs.

Skills

Customer service

Sales

Cash handling

Inventory control

Product knowledge

Bilingual (Spanish)

Education

High School diploma

Tools

Tinting equipment

Job description

The Sherwin-Williams Company in Key West, FL is seeking a Customer Service Specialist to assist customers in person and by phone, recommend products, and drive sales while maintaining store presentation and high service standards.

You will handle transactions, tint and mix products as needed, stock shelves, and support deliveries in a fast-paced retail environment. Availability for evenings and weekends is required; Spanish language skills are a plus.