Paint Store Customer Experience Specialist

Sherwin-Williams; Destin (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

Sherwin-Williams in Destin is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about products, and recommend the right solutions. You will resolve customer concerns, maintain high quality and visual standards of products and the store, and help achieve monthly, quarterly and yearly sales goals.

The position involves stock handling, tinting and mixing, processing transactions, and delivering great service with a cooperative,

Qualifications

• Must be at least 18 years old.
• Authorized to work in the U.S. without sponsorship.
• Valid driver’s license required.
• Ability to lift up to 50 lbs frequently and 70 lbs occasionally.
• Willing to work evenings and weekends.

Responsibilities

• Provide excellent sales service to customers to ensure high satisfaction.
• Assist customers in person and by phone by determining needs and presenting products.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately following policies.
• Meet monthly, quarterly, and yearly sales goals.
• Maintain accurate work order files and product formulas.
• Stock shelves, tint and mix products as needed.

Skills

Multilingual communication

Customer service experience

Retail sales

Education

High School diploma or GED

Tools

Tinting and mixing equipment

Cash handling

Job description

Sherwin-Williams in Destin is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about products, and recommend the right solutions. You will resolve customer concerns, maintain high quality and visual standards of products and the store, and help achieve monthly, quarterly and yearly sales goals.

The position involves stock handling, tinting and mixing, processing transactions, and delivering great service with a cooperative,