Paint Store Customer Experience Pro

Sherwin-Williams; South Jordan (UT); On-site; USD 32,000 - 42,000; Full time

Job summary

Sherwin-Williams in Utah is seeking a Customer Service Specialist for Store #1673 in South Jordan. The role involves helping wholesale and retail customers, determining needs, recommending products, processing transactions, and upholding store standards to support sales goals.

Full-time position requiring a valid driver’s license and the ability to lift up to 70 pounds. Evening and weekend availability is expected to meet customer needs while delivering friendly, knowledgeable service.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work without sponsorship.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Sales

Communication

Spanish

Education

High School diploma or GED

Tools

Tinting equipment

Job description

Sherwin-Williams in Utah is seeking a Customer Service Specialist for Store #1673 in South Jordan. The role involves helping wholesale and retail customers, determining needs, recommending products, processing transactions, and upholding store standards to support sales goals.

Full-time position requiring a valid driver’s license and the ability to lift up to 70 pounds. Evening and weekend availability is expected to meet customer needs while delivering friendly, knowledgeable service.