Paint Store Customer Experience Pro

Sherwin-Williams; Freeport (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist for Store #2586 in Freeport, FL. You will assist customers in person and by phone, determine needs, recommend products, and process transactions to support sales goals. Stay informed about product features and promotions to deliver superior service.

The role involves building relationships with customers, maintaining store standards, and supporting deliveries as needed. Evening/weekend availability and lifting requirements apply.

Qualifications

• Minimum age 18.
• Authorized to work in the United States without sponsorship.
• Valid, unrestricted Driver’s License.
• Lift up to 50 lbs frequently; up to 70 lbs occasionally.
• Evenings and weekends availability.
• Preferred: HS diploma, 1 year in retail/delivery, paint sales, tinting equipment.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build productive relationships with wholesale and retail customers.
• Process sales transactions accurately and follow store policies.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Maintain stock, displays, and store cleanliness.

Skills

Customer service

Sales

Communication

Retail knowledge

Bilingual (Spanish)

Education

High School Diploma or GED

Job description

Sherwin-Williams is seeking a Customer Service Specialist for Store #2586 in Freeport, FL. You will assist customers in person and by phone, determine needs, recommend products, and process transactions to support sales goals. Stay informed about product features and promotions to deliver superior service.

The role involves building relationships with customers, maintaining store standards, and supporting deliveries as needed. Evening/weekend availability and lifting requirements apply.