Paint Store Customer Care & Sales Pro

Sherwin-Williams Co.; Delmar (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off, parental leave, and vac

Job summary

Sherwin-Williams in Delmar, NY is seeking a Customer Service Specialist to support wholesale and retail customers, determine needs, answer product questions, and recommend solutions.

You will process sales, maintain product knowledge, and strive to meet monthly, quarterly, and yearly sales goals while keeping displays presentable and accurate. This on-site role emphasizes service excellence and teamwork.

Qualifications

• Minimum age: 18+.
• Legally eligible to work in the United States without sponsorship.
• Must have valid, unrestricted driver’s license.

Responsibilities

• Provide high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone with needs and product recommendations.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately per policies and procedures.
• Follow and achieve sales goals monthly, quarterly, and yearly.

Skills

Customer service

Retail sales

Bilingual (English/Spanish)

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

Sherwin-Williams in Delmar, NY is seeking a Customer Service Specialist to support wholesale and retail customers, determine needs, answer product questions, and recommend solutions.

You will process sales, maintain product knowledge, and strive to meet monthly, quarterly, and yearly sales goals while keeping displays presentable and accurate. This on-site role emphasizes service excellence and teamwork.