Paint Store Associate — Customer Service & Tint Expert

The Sherwin-Williams Company; Grandville (MI); On-site; USD 26,000 - 38,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Store Associate for Store #1757 in Grandville, MI. You will help customers, answer questions about paints and coatings, and ensure a high level of service while supporting store sales goals.

Responsibilities include processing transactions, stocking shelves, tinting and mixing products, loading deliveries, and maintaining clean displays. The role requires lifting up to 70 lbs and availability for evenings and weekends.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist in deliveries as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Cash handling

Sales

Inventory control

Communication

Bilingual Spanish

Education

High school diploma or GED

Tools

Tinting and mixing equipment

POS system

Job description

The Sherwin-Williams Company is seeking a Store Associate for Store #1757 in Grandville, MI. You will help customers, answer questions about paints and coatings, and ensure a high level of service while supporting store sales goals.

Responsibilities include processing transactions, stocking shelves, tinting and mixing products, loading deliveries, and maintaining clean displays. The role requires lifting up to 70 lbs and availability for evenings and weekends.