Paint Retail Customer Experience Specialist

Sherwin-Williams; Wake Forest (NC); On-site; USD 22,000 - 29,000; Full time

Job summary

Sherwin-Williams seeks a Customer Service Specialist for Store #2288 in Wake Forest, NC. This full-time role pays $17.50/hour and focuses on helping wholesale and retail customers, identifying needs, and recommending the right paint solutions.

Resolve issues promptly while keeping product quality and store visuals aligned with sales goals. Responsibilities include assisting customers in person and by phone, processing sales, stocking shelves, tinting and mixing products, and supporting

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship now or in the future.
• Valid, unrestricted Driver's License.
• Able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work evenings and weekends.

Responsibilities

• Provide excellent sales service and maintain high customer satisfaction.
• Assist customers in person and by phone; identify needs and recommend products.
• Process sales transactions accurately and in line with policies.
• Stock shelves and set up displays; tint and mix products as needed.
• Support deliveries and loading/unloading; maintain inventory and product knowledge.
• Meet monthly, quarterly, and yearly sales goals.

Skills

Customer service

Sales

Communication

Education

High School diploma or GED

Job description

Sherwin-Williams seeks a Customer Service Specialist for Store #2288 in Wake Forest, NC. This full-time role pays $17.50/hour and focuses on helping wholesale and retail customers, identifying needs, and recommending the right paint solutions.

Resolve issues promptly while keeping product quality and store visuals aligned with sales goals. Responsibilities include assisting customers in person and by phone, processing sales, stocking shelves, tinting and mixing products, and supporting