PAINT PROCESS SPECIALIST – SRS (SURFACE REPAIR SYSTEM)

Autis Engineering LLC; Ferndale (MI); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Career development

Benefits package

Collaborative environment

Job summary

AUTIS is seeking a Product Specialist with expertise in painting and repair processes within the automotive sector to join our U.S. team. You will support local sales and customers, ensuring proper implementation and ongoing product development.

Travel to customer facilities across the USA to supervise installations, provide technical support, and maintain project quality. You will also engage with suppliers and customers to deliver tailored technical guidance.

Qualifications

• Degree in Engineering, Computer Science, or a related field.
• Proven experience in painting and repair processes within the automotive sector.
• Demonstrable experience in technical support or in a process specialist role.
• Strong technical knowledge and problem-solving skills.
• Excellent communication and interpersonal skills.
• Availability to travel within the USA for support and installations.
• Experience working with multidisciplinary teams and international partners.

Responsibilities

• On-Site Installations and Projects: Travel to customer facilities in the USA to supervise system implementations, provide technical support, and ensure proper project execution.
• Technical Consultancy: Participate in customer and supplier visits and calls to provide specialized technical support, fostering strong relationships with them.
• Sales Support: Collaborate with the local sales team by providing technical expertise during customer meetings, presentations, and demonstrations.
• Customer Support: Act as the main technical point of contact for customers, addressing inquiries, troubleshooting issues, and ensuring customer satisfaction.
• Collaboration with the Product Owner: Work closely with the Product Owner based at our headquarters in Spain to align product features, updates, and improvements.
• Feedback Collection: Gather feedback from customers and the sales team to provide valuable input to the Product Owner, supporting continuous product improvement.

Education

Degree in Engineering, Computer Science, or a related field

Job description

Company Overview

AUTIS is a leading automation company specializing in machine vision and robotics applications for the automotive industry. Our innovative solutions enable automotive manufacturers worldwide to improve productivity, increase product quality, and remain at the forefront of industry advancements. With a strong commitment to excellence and customer satisfaction, we are dedicated to delivering state-of-the-art technology and outstanding support to our customers.

Position Overview

We are looking for a highly qualified Product Specialist with expertise in painting and repair processes within the automotive sector to join our team in the United States. The ideal candidate will play a key role in supporting the local sales team and customer base, ensuring the proper implementation, ongoing support, and development of our products.

Key Responsibilities

• On-Site Installations and Projects: Travel to customer facilities in the USA to supervise system implementations, provide technical support, and ensure proper project execution.
• Technical Consultancy: Participate in customer and supplier visits and calls to provide specialized technical support, fostering strong relationships with them.
• Sales Support: Collaborate with the local sales team by providing technical expertise during customer meetings, presentations, and demonstrations.
• Customer Support: Act as the main technical point of contact for customers, addressing inquiries, troubleshooting issues, and ensuring customer satisfaction.
• Collaboration with the Product Owner: Work closely with the Product Owner based at our headquarters in Spain to align product features, updates, and improvements.
• Feedback Collection: Gather feedback from customers and the sales team to provide valuable input to the Product Owner, supporting continuous product improvement.

Qualifications

• Degree in Engineering, Computer Science, or a related field.
• Proven experience in painting and repair processes within the automotive sector.
• Demonstrable experience in technical support or in a process specialist role.
• Strong technical knowledge and problem-solving skills.
• Excellent communication and interpersonal skills.
• Availability to travel within the USA for support and installations.
• Experience working with multidisciplinary teams and international partners.

Preferred Qualifications

• Knowledge of robotic solutions in the automotive sector.
• Customer-facing experience in sales or support role.
• Experience in project management using agile methodologies.

Benefits

• Competitive salary.
• Opportunities for career advancement and professional development.
• Comprehensive benefits package.
• Dynamic and collaborative work environment in a growing industry.

Candidates should be able to verify identity and eligibility to work in the United States and must complete the required employment eligibility verification form upon hire. No visa sponsorship will be provided for this position.