Paint & Customer Service Specialist — Retail Sales Pro

Sherwin-Williams Co.; Coldwater (MI); Sur place; USD 19 000 - 27 000; Plein temps

Résumé du poste

Sherwin-Williams Co. in Coldwater, MI is seeking a dependable Customer Service Specialist to assist customers in person and by phone, determine needs, and present suitable products and services.

The role emphasizes delivering excellent service and achieving store sales goals. Applicants must be 18+, have legal work authorization in the U.S., a valid driver’s license, and be capable of lifting up to 50 lbs (70 lbs occasionally).

Qualifications

• Must be 18+ years old.
• Authorized to work in the United States without sponsorship.
• Valid, unrestricted Driver’s License.
• Able to lift up to 50 lbs., occasionally up to 70 lbs.
• Willing to work evenings and weekends.
• Internal Sherwin-Williams rating of at least "meets expectations" (3) required.
• Must complete HR Cloud eLearning courses for current position.

Responsabilités

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies and procedures.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Maintain accurate work order files and product formulas.
• Tint and mix products to customer specifications.

Connaissances

Customer service

Retail sales

Cash handling

Multilingual (Spanish)

Formation

High School diploma or GED

Description du poste

Sherwin-Williams Co. in Coldwater, MI is seeking a dependable Customer Service Specialist to assist customers in person and by phone, determine needs, and present suitable products and services.

The role emphasizes delivering excellent service and achieving store sales goals. Applicants must be 18+, have legal work authorization in the U.S., a valid driver’s license, and be capable of lifting up to 50 lbs (70 lbs occasionally).