Paint & Customer Service Specialist — Multi-Location

The Sherwin-Williams Company; Waukee (IA); On-site; USD 20,000 - 28,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to support both wholesale and retail customers across locations within a 10 mile radius of Store #703288 at 140 W Hickman Rd, Waukee, IA. This is a full-time position with the starting pay of $17.50 per hour.

You will assist customers in person and over the phone, process transactions, stock shelves, tint and mix products, and help achieve monthly, quarterly, and yearly sales goals while maintaining high product quality and

Qualifications

• Must be at least eighteen (18) years old.
• Legally authorized to work in the United States without sponsorship.
• Valid, unrestricted Driver's License.
• Able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work evenings and weekends.
• Internal Sherwin-Williams rating of meets expectations or higher.
• Completed HR Cloud eLearning courses required for current position.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist in deliveries.
• Maintain in-stock and presentable condition in assigned areas.

Skills

Customer service

Sales

Communication

Retail experience

Bilingual Spanish

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to support both wholesale and retail customers across locations within a 10 mile radius of Store #703288 at 140 W Hickman Rd, Waukee, IA. This is a full-time position with the starting pay of $17.50 per hour.

You will assist customers in person and over the phone, process transactions, stock shelves, tint and mix products, and help achieve monthly, quarterly, and yearly sales goals while maintaining high product quality and