Paint & Customer Service Specialist - Multi-Location

Sherwin-Williams Co.; Coeur d'Alene (ID); On-site; USD 22,000 - 31,000; Full time

Job summary

Sherwin-Williams in Coeur d'Alene, ID seeks a Customer Service Specialist to support wholesale and retail customers, determine needs, provide product recommendations, and maintain high store standards. The role emphasizes customer satisfaction and meeting sales goals within a 10-mile store radius.

The position is full-time with hourly pay of $19.30, requiring readiness to work evenings and weekends, and to handle cash and inventory in a fast-paced retail environment.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work evenings and weekends.

Responsibilities

• Provide excellent customer service and sales support.
• Assist customers in person and over the phone by determining needs and recommending products and services.
• Build productive trust with wholesale and retail customers.
• Process sales transactions accurately according to policies and procedures.
• Aim to meet monthly, quarterly, and yearly sales goals.
• Maintain accurate work orders and stock records.
• Stock and prepare products on the sales floor; assist with deliveries as needed.
• Stay knowledgeable about products and options to discuss with customers.

Skills

Customer service

Sales service

Communication

Multilingual (preferred)

Education

High School diploma or GED

Job description

Sherwin-Williams in Coeur d'Alene, ID seeks a Customer Service Specialist to support wholesale and retail customers, determine needs, provide product recommendations, and maintain high store standards. The role emphasizes customer satisfaction and meeting sales goals within a 10-mile store radius.

The position is full-time with hourly pay of $19.30, requiring readiness to work evenings and weekends, and to handle cash and inventory in a fast-paced retail environment.