Retail Paint Sales & Service Specialist

Sherwin-Williams Co.; Spokane (WA); On-site; USD 21,000 - 30,000; Full time

Job summary

Sherwin-Williams Co. is seeking a full-time Customer Service Specialist for Store #708026 in Spokane, WA. The role involves assisting both wholesale and retail customers, answering product questions, and recommending the right solutions to ensure high satisfaction and store sales success.

The position requires lifting up to 50 lbs, a valid driver’s license, and willingness to work evenings/weekends. Pay is $18.30 per hour, with a strong emphasis on service and product knowledge to drive sales

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Multilingual

Cash handling

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

POS / Cash register

Job description

Sherwin-Williams Co. is seeking a full-time Customer Service Specialist for Store #708026 in Spokane, WA. The role involves assisting both wholesale and retail customers, answering product questions, and recommending the right solutions to ensure high satisfaction and store sales success.

The position requires lifting up to 50 lbs, a valid driver’s license, and willingness to work evenings/weekends. Pay is $18.30 per hour, with a strong emphasis on service and product knowledge to drive sales