Paint Retail Sales & Service Specialist

ERDA; Idaho; On-site; USD 21,000 - 30,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to support our retail and wholesale customers at Store #1745 in McCall, ID. You will determine customer needs, answer questions about paints and coatings, and recommend solutions while maintaining high product standards and store visuals.

The role emphasizes customer satisfaction, cash handling, and meeting sales goals. Candidates must be 18+, have a valid driver’s license, and be able to lift up to 70 lbs. Bilingual Spanish is a plus.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 70 lbs. and handle stock with or without accommodation.
• Must be willing to work evenings and weekends, with or without accommodation.

Responsibilities

• Provide excellent customer service and resolve questions effectively.
• Assist customers in person and over the phone to determine needs and present products.
• Process sales transactions accurately and follow store policies.
• Maintain in-stock levels and presentable displays across the store.
• Assist in loading/unloading deliveries and stock handling as needed.
• Aim to meet and exceed monthly, quarterly, and yearly sales goals.

Skills

Customer service

Retail

Sales

Spanish (bilingual)

Education

High School diploma or GED

Job description

Sherwin-Williams is seeking a Customer Service Specialist to support our retail and wholesale customers at Store #1745 in McCall, ID. You will determine customer needs, answer questions about paints and coatings, and recommend solutions while maintaining high product standards and store visuals.

The role emphasizes customer satisfaction, cash handling, and meeting sales goals. Candidates must be 18+, have a valid driver’s license, and be able to lift up to 70 lbs. Bilingual Spanish is a plus.