Paint & Color Solutions Specialist

Sherwin-Williams; Wenatchee (WA); On-site; USD 22,000 - 30,000; Full time

Job summary

Sherwin-Williams in Wenatchee seeks a full-time Customer Service Specialist to assist retail and wholesale customers, determine needs, recommend solutions, and resolve concerns to ensure maximum customer satisfaction and alignment with store sales goals. You will work at stores within a 15 mile radius of Store #708169, reporting to store leadership.

The role requires excellent communication, ability to lift up to 50 lbs regularly (70 lbs occasionally), a valid driver's license, and willingness

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Able to lift up to 50 lbs regularly and 70 lbs occasionally.
• Willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Retail sales

Spanish language

Education

High School diploma or GED

Job description

Sherwin-Williams in Wenatchee seeks a full-time Customer Service Specialist to assist retail and wholesale customers, determine needs, recommend solutions, and resolve concerns to ensure maximum customer satisfaction and alignment with store sales goals. You will work at stores within a 15 mile radius of Store #708169, reporting to store leadership.

The role requires excellent communication, ability to lift up to 50 lbs regularly (70 lbs occasionally), a valid driver's license, and willingness