Paint & Customer Service Pro — Multi-Location

Sherwin-Williams; Akron (OH); On-site; USD 19,286 - 26,174; Full time

Job summary

Sherwin-Williams in Akron, OH is seeking a Customer Service Specialist to assist wholesale and retail customers, assess needs, recommend products, and resolve issues to ensure satisfaction while supporting store sales goals. This is a full-time role serving stores within a 15-mile radius of Store #701020, 3198 Manchester Rd., Akron, OH 44319.

Applicants must be 18+, legally authorized to work in the U.S., have a valid driver’s license, and be able to lift up to 70 lbs.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Willing to work evenings and weekends as required.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build productive relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Maintain accurate work orders and stock by pulling products from floor/warehouse.
• Tint and mix products to customer specifications as needed.
• Stock shelves, set up displays, and clean equipment.
• Load/unload delivery trucks; assist with deliveries when required.

Skills

Customer service

Sales

Communication

Spanish language

Education

High School diploma or GED

Job description

Sherwin-Williams in Akron, OH is seeking a Customer Service Specialist to assist wholesale and retail customers, assess needs, recommend products, and resolve issues to ensure satisfaction while supporting store sales goals. This is a full-time role serving stores within a 15-mile radius of Store #701020, 3198 Manchester Rd., Akron, OH 44319.

Applicants must be 18+, legally authorized to work in the U.S., have a valid driver’s license, and be able to lift up to 70 lbs.