Paint & Color Concierge — In-Store Sales & Service

The Sherwin-Williams Company; Monroe (LA); On-site; USD 17,000 - 26,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #7317 in Monroe, LA. You will assist customers in person and by phone, recommend products and services, and help maintain store presentation and inventory. This role emphasizes high-quality service and achieving sales targets.

The position is full-time at Store #7317 with expected flexibility to work evenings and weekends. Knowledge of tinting and mixing, along with Spanish language skills, are advantageous.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.

Skills

Customer service

Sales

Cash handling

Stock management

Tinting & mixing

Spanish language

Multilingual

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #7317 in Monroe, LA. You will assist customers in person and by phone, recommend products and services, and help maintain store presentation and inventory. This role emphasizes high-quality service and achieving sales targets.

The position is full-time at Store #7317 with expected flexibility to work evenings and weekends. Knowledge of tinting and mixing, along with Spanish language skills, are advantageous.