Paint Store: Customer Service & Tinting Expert

Sherwin-Williams; Lake Charles (LA); On-site; USD 36,000 - 40,000; Full time

Job summary

Sherwin-Williams Store #707574 in Lake Charles, LA is seeking a full-time Customer Service Specialist. The starting pay is $17.50 per hour. You will assist customers, determine their needs, and recommend Sherwin-Williams products while maintaining store standards and sales goals.

The role involves cash handling and potential deliveries, with a focus on customer satisfaction. Qualifications include being 18+, legal work status in the U.S., ability to lift up to 70 lbs, and willingness to work

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends as required.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Remain knowledgeable on products offered and discuss available options.

Skills

Customer service

Spanish

Education

High School diploma or GED

Job description

Sherwin-Williams Store #707574 in Lake Charles, LA is seeking a full-time Customer Service Specialist. The starting pay is $17.50 per hour. You will assist customers, determine their needs, and recommend Sherwin-Williams products while maintaining store standards and sales goals.

The role involves cash handling and potential deliveries, with a focus on customer satisfaction. Qualifications include being 18+, legal work status in the U.S., ability to lift up to 70 lbs, and willingness to work