Paid Ticket Sales Intern — Baseball Groups

Diamond Baseball Holdings; Reading (Berks County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid internship

Seasonal position

Job summary

The Reading Fightin Phils internship is a paid, seasonal opportunity designed for upperclassmen and recent graduates who want hands-on experience in Minor League Baseball.

You will work directly with the Box Office Manager, Group Sales Representatives, and front office staff to prospect and secure new group sales, confirm interest for the upcoming season, and support employee appreciation events and suite nights.

Qualifications

• Upperclassman or recent college graduate.
• Strong customer service skills and professional fan interaction.
• Good phone etiquette and clear communication.
• Ability to multitask and stay organized in a fast-paced environment.
• Team-oriented with ability to work independently and with others.
• Experience with Microsoft Office, including Excel and Outlook.
• Willingness to work evenings, weekends, and holidays, including all home games.

Responsibilities

• Make outgoing sales calls to groups and pursue new prospects.
• Meet or exceed ticket goals through group sales efforts.
• Handle incoming calls and assist fans with tickets.
• Manage ticket information in the CRM and TicketReturn systems.
• Create and maintain prospect lists and group leads.
• Support promotions and in-game events to boost attendance.
• Assist with tarp pulls and other game-day tasks.
• Support front office operations and learn other departments.
• Learn and collaborate across departments to deliver great fan experiences.

Skills

Customer service

Phone etiquette

Multitasking

Organization

Teamwork

Education

Upperclassman / recent graduate

Tools

Microsoft Excel

Microsoft Outlook

CRM software

Job description

The Reading Fightin Phils internship is a paid, seasonal opportunity designed for upperclassmen and recent graduates who want hands-on experience in Minor League Baseball.

You will work directly with the Box Office Manager, Group Sales Representatives, and front office staff to prospect and secure new group sales, confirm interest for the upcoming season, and support employee appreciation events and suite nights.