Paid Baseball Ticket Sales Intern – Groups & Events

DIAMOND BASEBALL HOLDINGS LLC; Reading (Berks County); On-site; USD 21,000 - 30,000; Full time

Job summary

Reading Fightin Phils, the Double-A affiliate of the Philadelphia Phillies, seeks a Ticket/Group Sales Intern for the 2027 season. You will work with the Box Office Manager and Group Sales team to prospect new clients, sell group outings, and manage CRM records.

Responsibilities include outbound sales, handling inquiries, processing orders, and supporting game-day promotions and community events. This is a paid, seasonal internship spanning January 2027 through September 2027.

Qualifications

• Currently enrolled as an upperclassman or recent college graduate.
• Strong customer service skills and the ability to interact professionally with fans.
• Proper phone etiquette and clear communication.
• Ability to multitask and stay organized in a fast-paced environment.
• Willingness to learn and adapt to new processes.

Responsibilities

• Make outgoing calls or outreach to groups and potential clients.
• Meet or exceed ticket sales goals through prospecting and outreach.
• Handle incoming inquiries about tickets, group outings, and season packages.
• Operate and update ticketing software and CRM records.
• Support group sales with orders, tickets, and materials.
• Assist in event day promotions and community outreach.

Skills

Customer service

Communication

Organization

Team player

Problem solving

Tools

Microsoft Office

Job description

Reading Fightin Phils, the Double-A affiliate of the Philadelphia Phillies, seeks a Ticket/Group Sales Intern for the 2027 season. You will work with the Box Office Manager and Group Sales team to prospect new clients, sell group outings, and manage CRM records.

Responsibilities include outbound sales, handling inquiries, processing orders, and supporting game-day promotions and community events. This is a paid, seasonal internship spanning January 2027 through September 2027.