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Job summary
WVU in Morgantown is seeking a candidate for an IT support role focused on diagnosing issues, supporting system modifications, and conducting training for end users. Responsibilities include troubleshooting, testing system updates, managing user security, and fostering a positive team environment. The role requires effective communication with business partners and collaboration with senior team members to enhance system functionality. Candidates should demonstrate a commitment to continuous improvement and technical knowledge growth.
Qualifications
Assist in diagnosing and resolving IT issues efficiently.
Support user security management under senior supervision.
Participate in functional and integrated testing of systems.
Responsibilities
Support daily troubleshooting and problem-solving efforts.
Participate in system testing and performance optimization.
Deliver classroom and one-on-one training for end users.
Job description
WVU in Morgantown is seeking a candidate for an IT support role focused on diagnosing issues, supporting system modifications, and conducting training for end users. Responsibilities include troubleshooting, testing system updates, managing user security, and fostering a positive team environment. The role requires effective communication with business partners and collaboration with senior team members to enhance system functionality. Candidates should demonstrate a commitment to continuous improvement and technical knowledge growth.