PACS Integration Engineer

Real Radiology, LLC

Omaha (NE)

In loco

USD 85.000 - 110.000

Tempo pieno

3 giorni fa

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Vantaggi offerti da questo lavoro

Retirement plan and profit sharing

Paid time off

Company lunches & snacks

Descrizione del lavoro

Real Radiology, LLC, a physician-owned teleradiology company, seeks a PACS Administrator to manage and optimize the PACS and related imaging systems across a high-volume environment. You will work with clients, operations, and IT to ensure reliable image delivery, storage, and access, while supporting HL7 and DICOM interfaces and integrations.

The ideal candidate has strong experience with PACS administration, HL7/DICOM integrations, Mirth Connect or similar engines, and healthcare networking.

Competenze

Bachelor's degree in IT or healthcare informatics or related field
3–5 years PACS administration experience in hospital or imaging center/teleradiology
Experience with HL7 interfaces and Mirth Connect preferred
Experience with DICOM imaging workflows and enterprise networking

Mansioni

Administer, maintain, and optimize PACS and imaging infrastructure.
Monitor performance, storage utilization, and data integrity.
Manage user accounts, permissions, security groups, and access controls.
Coordinate software upgrades, patches, and maintenance activities.
Perform system testing and validation after upgrades and configuration changes.
Develop and maintain PACS documentation and workflows.
Administer and support healthcare integration engines (e.g., Mirth Connect).
Build and troubleshoot HL7 interfaces between client systems, RIS, EMR/EHR, and PACS.
Support DICOM connectivity, routing, and modality worklists.
Investigate and resolve integration failures and workflow interruptions.
Collaborate with clients and vendors during interface implementations and upgrades.
Troubleshoot network connectivity impacting imaging workflows.
Provide Tier II/III support and on-call rotation for a 24/7 operation.
Maintain HIPAA compliance and security policies.
Lead or participate in PACS implementation and migration projects.

Conoscenze

PACS administration

HL7 interfaces

DICOM workflows

Networking

On-call support

Customer service

Formazione

Bachelor's degree in Information Technology or Healthcare Informatics

Equivalent combination of education and healthcare IT experience

Strumenti

Mirth Connect

Descrizione del lavoro

At Real Radiology we are on a mission to improve patient outcomes by ensuring our clients and radiologists have the tools, resources, and support they need to succeed. We are a physician-owned teleradiology company that is committed to seamless operations, innovative technology, and exceptional services.

Be part of a team that’s transforming healthcare through meaningful impact. Here, collaboration, passion, and adaptability drive everything we do!

Summary

The PACS Administrator is responsible for the administration, maintenance, optimization, and support of the organization's Picture Archiving and Communication System (PACS) and related imaging technologies. This role serves as a critical liaison between clients, operations teams, and IT personnel to ensure the reliable delivery, storage, routing, and accessibility of medical imaging across a high-volume teleradiology environment.

The ideal candidate will possess strong experience with PACS administration, HL7 and DICOM integrations, healthcare integration engines such as Mirth Connect or similar platforms, and networking technologies that support healthcare imaging workflows. This position requires excellent troubleshooting skills, a customer-focused mindset, and the ability to support a 24/7 operation.

Job Functions

PACS Administration

Administer, maintain, and optimize PACS and associated imaging infrastructure.
Monitor system performance, availability, storage utilization, and data integrity.
Manage user accounts, permissions, security groups, and access controls.
Coordinate software upgrades, patches, and system maintenance activities.
Perform system testing and validation following upgrades and configuration changes.
Develop and maintain PACS documentation, workflows, and support procedures.

Interface and Integration Support

Administer and support healthcare integration engines, such as Mirth Connect or similar platforms.
Build, maintain, and troubleshoot HL7 interfaces between client systems, RIS, EMR/EHR platforms, and PACS.
Support DICOM connectivity, routing, modality worklists, and image exchange workflows.
Investigate and resolve integration failures, message errors, and workflow interruptions.
Collaborate with clients and vendors during interface implementations and upgrades.

Networking and Infrastructure

Troubleshoot network connectivity issues impacting imaging workflows.
Support secure image transmission and data exchange between healthcare organizations.
Monitor network performance and identify opportunities for optimization.

Operational Support

Provide Tier II and Tier III support for imaging-related incidents and service requests.
Participate in an on-call rotation supporting a 24/7 teleradiology operation.
Perform root cause analysis and implement corrective actions to prevent recurring issues.
Assist with client onboarding and technical implementations.
Maintain compliance with HIPAA, security, and organizational policies.

Project Responsibilities

Lead or participate in PACS implementation and migration projects.
Assist with acquisition integrations, new client implementations, and workflow enhancements.
Evaluate emerging technologies and recommend improvements to imaging infrastructure.
Collaborate with clients and operations teams to optimize efficiency and system performance.

Preferred Talents

Strong analytical and troubleshooting skills.
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication and customer service skills.
Ability to work independently with limited supervision.
Strong documentation and organizational skills.
Commitment to system reliability and operational excellence.

Qualifications Preferred

Education

Bachelor's degree in Information Technology, Healthcare Informatics, Computer Science, or a related field preferred.
An equivalent combination of education and healthcare IT experience may be considered.
Three to five years of PACS administration experience supporting PACS environments in a hospital, imaging center, or teleradiology setting.
At least two years of experience supporting healthcare integration engines and troubleshooting HL7 interfaces; experience with Mirth Connect or a similar platform is preferred.
Experience supporting DICOM imaging workflows.
Strong networking experience in enterprise environments.

Technical Skills

TCP/IP networking.
DNS and DHCP.
Windows Server administration.

Success Measures

The PACS Administrator will be evaluated on:

PACS system uptime and reliability.
Timely resolution of support tickets and critical incidents.
Successful implementation of client integrations.
Interface stability and message delivery rates.
Documentation quality and process improvement initiatives.

Ideal Candidate Profile

The ideal candidate combines the skill set of a PACS Administrator, Interface Analyst, and Network Administrator. They are comfortable troubleshooting issues across the entire imaging workflow, from a modality sending DICOM studies through a VPN to HL7 orders flowing through an integration engine and ultimately reaching PACS and radiologists without interruption. This individual thrives in a fast-paced, mission-critical teleradiology environment where system availability directly impacts patient care.