PACMS Data & User Support Analyst — Remote

Tishman Speyer; United States; Hybrid; USD 61,926 - 101,209; Full time

Benefits offered by this job

Health insurance

13 paid holidays

12 paid sick days

12+ paid vacation days

Telework up to 2 days/week

HSA / FSA

Job summary

Pennsylvania Courts is seeking a PACMS Analyst & User Support Specialist to serve as the liaison for the Superior Court, providing assistance to Judges and court departments in all PACMS-related matters.

The role involves supporting court staff, managing ticket resolution with the AOPC help desk, and ensuring accurate PACMS data and reporting. Telework may be available up to 2 days per week after training.

Qualifications

• Previous court and PACMS experience preferred.
• Familiarity with data reporting and court statistics helpful.
• Proficient in Microsoft Office and data analysis tools.

Responsibilities

• Compile and initiate ad hoc query requests from Judges and department heads and relay to AOPC.
• Review PACMS query results, identify flaws in T-SQL, and request clarifications with examples.
• Prepare data for Court Statistics Project and annual reports.
• Maintain PACMS reports and data collection procedures for CSP.
• Participate in meetings with Court personnel and AOPC staff on projects.
• Develop queries for data requests not in standard reports and verify results.
• Perform PACMS metadata maintenance to ensure accuracy and remove obsolete values.

Skills

PACMS

SQL/T-SQL

Data analysis

Microsoft Office

Tools

PACMS

Job description

Pennsylvania Courts is seeking a PACMS Analyst & User Support Specialist to serve as the liaison for the Superior Court, providing assistance to Judges and court departments in all PACMS-related matters.

The role involves supporting court staff, managing ticket resolution with the AOPC help desk, and ensuring accurate PACMS data and reporting. Telework may be available up to 2 days per week after training.