Juvenile Court Data & Systems Analyst

Mcjcohio; Dayton (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

Montgomery County Common Pleas Court, Juvenile Division, seeks a Data Analyst to support the administration, configuration, data quality, testing, training, and continuous improvement of the Court's case management and database systems. You will provide direct support to Court employees, troubleshoot issues, and collaborate with IT and vendors to improve usability and data reliability.

This at-will position is exempt and full-time, requiring 40 hours per week.

Qualifications

• Bachelor's degree in computer science, information systems, data analytics, business information systems, or a related field; or an equivalent combination of education, training, and relevant experience.
• Experience with relational databases, case management systems, enterprise applications, data quality, application-support, system configuration, reporting, or related functions is preferred.
• Experience with the Juvenile Case Management Systems, Court operations, SQL, Oracle, SQL Server, or similar systems is highly desirable.
• Demonstrated ability to work effectively with end-users, troubleshoot problems, learn new systems, maintain accurate documentation, and provide training is essential.

Responsibilities

• Provides staff support for the juvenile case management system (JCS) and investigates reported issues, resolves problems within assigned authority, and coordinates with appropriate technical staff or vendors when escalation is required.
• Evaluates support requests to identify whether issues are related to system functionality, configuration, data quality, workflow, or user training, and works to address the underlying cause.
• Assists with configuration, maintenance, testing, and continuous improvement of JCS and related Court database systems.
• Performs data-quality reviews and assists with identifying, researching, correcting, and preventing inaccurate, incomplete, inconsistent, or duplicate information.
• Participates in Court-wide data-cleaning and system-configuration initiatives and validates changes to ensure intended results.
• Works with Court departments to understand operational processes and translates business needs into appropriate system configurations, workflows, procedures, and data-entry practices.
• Develops and maintains standardized training materials, written procedures, quick-reference guides, and instructional videos for Court systems.
• Provides individual, group, new-employee, refresher, and recorded trainings related to JCS, data entry, and other Data Services-supported applications.
• Assists in developing standardized onboarding practices to ensure employees receive consistent system and data-entry training.
• Monitors recurring support requests and data-quality issues to identify opportunities for additional training, system improvements, automation, or process redesign.
• Tests software updates, configuration changes, reports, workflows, and other system modifications prior to implementation when appropriate.
• Assists with database queries, reports, data validation, and data extraction based on knowledge and experience.
• Documents system configurations, procedures, business rules, data definitions, troubleshooting steps, and changes to support institutional knowledge and continuity.
• Provides backup coverage for Database/Systems Analyst functions and assists in maintaining continuity of critical JCS support when other Data Services staff are unavailable.
• Maintains the confidentiality and security of juvenile Court information and follows applicable Court policies regarding system access and confidential data.

Skills

Data analytics

SQL

Troubleshooting

Training

Communication

Education

Bachelor's degree in computer science / information systems / data analytics / related field

Tools

Oracle SQL Developer/Toad

SQL Server

Tableau

Power BI

Telerik Reporting

Job description

Montgomery County Common Pleas Court, Juvenile Division, seeks a Data Analyst to support the administration, configuration, data quality, testing, training, and continuous improvement of the Court's case management and database systems. You will provide direct support to Court employees, troubleshoot issues, and collaborate with IT and vendors to improve usability and data reliability.

This at-will position is exempt and full-time, requiring 40 hours per week.