Packaging Solutions Sales Support Specialist

Packaging Services Industries, Inc.; Williamsport (MD); On-site; USD 29,618 - 34,440; Full time

Benefits offered by this job

Health insurance

401K plan with employer match

Paid holidays

PTO

Job summary

Packaging Services Industries, Inc. is seeking a Sales Support Specialist for their Williamsport, MD facility. This role focuses on building customer relationships and managing orders to ensure satisfaction and timely delivery.

The ideal candidate will have a strong customer service background in a manufacturing environment, excellent communication skills, and a proactive approach to problem-solving.

PSI offers a competitive pay range of $21.50 to $25.00 per hour along with a comprehensive benefits package.

Qualifications

• 2+ years of customer service experience in manufacturing, packaging, or a related B2B environment.
• Knowledge of corrugated packaging products, materials, and manufacturing processes preferred.
• Professional phone etiquette is required.

Responsibilities

• Serve as the primary point of contact for assigned accounts.
• Process and manage customer orders, ensuring accuracy in specifications and timelines.
• Monitor order progress and resolve any issues before they impact delivery.

Skills

Customer service experience

Strong organizational skills

Excellent communication skills

Proficiency in ERP/order management systems

Problem-solving skills

Tools

Microsoft Office Suite

Job description

Packaging Services Industries, Inc. is seeking a Sales Support Specialist for their Williamsport, MD facility. This role focuses on building customer relationships and managing orders to ensure satisfaction and timely delivery.

The ideal candidate will have a strong customer service background in a manufacturing environment, excellent communication skills, and a proactive approach to problem-solving.

PSI offers a competitive pay range of $21.50 to $25.00 per hour along with a comprehensive benefits package.