Packaging Solutions Inside Sales Pro

SMG Packaging LLC

Huntley (IL)

On-site

USD 60,000 - 90,000

Full time

6 days ago

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Job summary

SMG Packaging LLC in Huntley, IL is seeking an Inside Sales Representative to support and grow customer accounts within the packaging industry. The role combines strong customer service with account management and a proactive sales mindset to drive revenue growth.

Responsibilities include quoting, order management, and relationship development for corrugated packaging, custom boxes, pallets, lumber, and other packaging materials, coordinating with purchasing and operations to ensure timely

Qualifications

2+ years of inside sales, customer service, or B2B sales experience.
Strong communication and relationship-building skills.
Excellent attention to detail and organizational ability.
Ability to manage multiple quotes and orders simultaneously.
Experience with ERP/CRM systems and MS Office.

Responsibilities

Serve as the primary point of contact for assigned customers for daily packaging needs.
Respond to customer inquiries regarding packaging products, pricing, availability, and specifications.
Maintain strong relationships with customers through responsive communication and problem resolution.
Support outside sales representatives by managing quotes, follow-ups, and internal coordination.
Identify and pursue new sales opportunities through phone outreach, email communication, and referrals.
Prospect companies that use corrugated packaging, pallets, lumber, and related packaging materials.
Grow existing accounts by introducing additional packaging products and solutions.
Follow up consistently on open quotes to convert opportunities into orders.