Package Projects Manager — Cross-Functional Leader

Flash Technology, LLC; Overland Park (KS); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) match

Bonuses

Educational assistance

Leadership development

Recognition programs

Job summary

SPX Technologies in Overland Park, KS is seeking a Package Project Manager to serve as a key technical resource for sales personnel and to manage all aspects of customer service and full-cycle project management for assigned territories.

You will process orders, manage change orders, support compliance and contract reviews, and collaborate with internal teams to resolve customer issues, warranty claims, and quality feedback, ensuring on-time shipments while maintaining margins and driving

Qualifications

• 1-2 years of project or construction management experience or related customer service experience.
• Strong knowledge of Microsoft Excel, Access, Word, and PowerPoint.
• Strong problem solving and analytical skills, with ability to identify issues, propose solutions, and effectively implement changes.
• Excellent communication skills and ability to collaborate with cross-function teams at all levels (production to management) and present data and recommendations.

Responsibilities

• Order and project management for assigned projects.
• Plan deliveries and shipments to balance customer needs with business financial goals.
• Manage customer communications, schedules, clarifications, and milestone tracking for assigned projects.
• Maintain target margins through effective change order management and pricing controls.
• Cross-functional coordination with suppliers, manufacturing and internal teams.
• Collaborate with suppliers, manufacturing and internal teams to resolve project issues and ensure timely execution.
• Manage order holds, contract reviews, Sarbanes-Oxley compliance, and regularly update management on project status.
• Conduct weekly plant visits to support quality improvements, risk mitigation, and peer knowledge sharing.
• Financial, Claims, and Customer Support: support Finance by ensuring timely cash collection and manage insurance, bond forms, and letters of credit.
• Process warranty, supplemental, and HVAC claims, investigate root causes, and manage customer returns and back charges.
• Act as a company agent globally and initiate vendor purchase orders as needed.

Skills

Project management

Customer service

Excel / Office

Communication

Leadership

Tools

SAP

ERP systems

Microsoft Excel

PowerPoint

Job description

SPX Technologies in Overland Park, KS is seeking a Package Project Manager to serve as a key technical resource for sales personnel and to manage all aspects of customer service and full-cycle project management for assigned territories.

You will process orders, manage change orders, support compliance and contract reviews, and collaborate with internal teams to resolve customer issues, warranty claims, and quality feedback, ensuring on-time shipments while maintaining margins and driving