Dispatch Operations Lead: Analytics & Planning

UPS; Sparks (NV); On-site; USD 30,000 - 42,000; Full time

Job summary

UPS is seeking a Dispatch Analyst to support the dispatch and preload teams. You will analyze dispatch plans, verify system downloads, identify service failures, and publish daily reports.

This role requires a Bachelor’s degree or international equivalent, DPS/UDC knowledge, and proficiency with Microsoft Office. The position is permanent and based in Sparks, NV. Strong planning and organizational skills, plus familiarity with package flow technologies, are preferred.

Qualifications

• Bachelor's Degree or International equivalent - Preferred.
• Dispatch Planning System (DPS) and UDC knowledge.
• Experience using Microsoft Office products or equivalent software.
• Customer-focused with strong planning and organization skills.
• Familiar with package flow technologies - Preferred.

Responsibilities

• Verifies system downloads.
• Identifies various service failures and exceptions.
• Prints and distributes multiple daily reports.
• Makes necessary report updates and communicates changes to PDS.
• Utilizes mapping tools.
• Plots previous data and compares actual dispatch to planned dispatch.
• Maintains a loop analysis to ensure periodic analysis of all loops.
• Utilizes available reports and systems.
• Completes monthly dispatch audit.

Skills

Customer-focused

Planning

Organizational skills

Education

Bachelor's degree or international equivalent

Tools

DPS

UDC knowledge

Microsoft Office

Job description

UPS is seeking a Dispatch Analyst to support the dispatch and preload teams. You will analyze dispatch plans, verify system downloads, identify service failures, and publish daily reports.

This role requires a Bachelor’s degree or international equivalent, DPS/UDC knowledge, and proficiency with Microsoft Office. The position is permanent and based in Sparks, NV. Strong planning and organizational skills, plus familiarity with package flow technologies, are preferred.